Privacy Policy, Hotel Parkzicht
Hotel Parkzicht, located in Valkenburg, attaches great importance to protecting the personal data of its guests and website visitors. In this privacy policy we explain which data we collect, why we collect it and how we handle it.
1. Who is responsible?
Hotel Parkzicht is responsible for the processing of personal data as described in this policy. If you have any questions, you can contact us using the contact details listed on our website.
2. Which data do we collect?
We process the following personal data, among others:
Name, address, phone number and email address
Payment details, if applicable when making a reservation
Reservation details such as arrival and departure date and room type
Information you actively provide, for example through forms or email
Technical data such as IP address, browser information and click behaviour
3. Why do we use personal data?
We process personal data for the following purposes:
Processing and managing reservations and payments
Improving our website and services
Sending confirmations and information regarding your stay
Complying with legal obligations
4. Use of systems and tools
We use the following systems and services:
Website and reservations
Our website is built with Wix. Data entered through forms or bookings is processed through this platform.
For reservations and payments we use the system Mews. This system processes the data required to complete and manage your booking.
Analysis and optimisation
We use Google Analytics and Microsoft Clarity to gain insight into how our website is used and to improve it. These services use cookies and similar technologies. Where possible, this data is processed anonymously.
Marketing and communication
We use Facebook, Instagram and Pinterest for marketing purposes. When you visit our social media pages or follow our posts, the privacy policies of those platforms apply.
5. Cookies
Our website uses cookies to improve the functionality of the website and to collect statistics. During your first visit to the website we inform you about this and request your consent where legally required.
6. Data retention
We do not retain personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.
7. Sharing of data
We only share personal data with third parties when this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process data on our behalf we conclude a data processing agreement.
8. Your rights
You have the right to:
Access your personal data
Request correction or deletion of your data
Withdraw your consent for processing
Object to the processing of your data
Request data portability
Requests can be submitted via the contact details listed on our website.
9. Security
We take appropriate technical and organisational measures to protect personal data against loss, misuse or unauthorised access.
10. Changes
Hotel Parkzicht reserves the right to modify this privacy policy. We recommend that you review this policy regularly.
11. Contact
Do you have questions or requests regarding our privacy policy? Please contact us using the contact details listed on our website.